Scientific Department

Consisting of experts in Biology and related areas, who master the methodologies related to diagnostics kits and equipment offered by the company. They perform important research work and protocol follow-up, clearing up all doubts that might arise before, during or after the procedures.

Technical Department

Trained in the manufacturers’ laboratories, they are in charge of the deployment and maintenance of equipment. They are qualified to clear up doubts regarding their use and operation quickly and efficiently. In most cases, support is provided with a maximum deadline of 48 hours.

Commercial Departament

Complete knowledge of our product line grants our sales experts, as well as the tech support, the skills to find the right product for the specific needs of each client.

Import Department

Experts with experience in international commerce for own use imports or advising on direct imports, letting the client feel at ease during the whole process. All products are registered in the Ministry of Health / ANVISA to ensure maximum reliability to our products.

Marketing Department

Experts experienced in studying the market and our clients, identifying the specific needs of the region/client, defining the best strategies of fulfillment.

Logistics Department

Biometrix offers in-house workshops, trainings, and methodology, product and equipment demonstrations. All marketed items are analyzed and tested for your greater safety.

Our main commitment is fulfilling orders within 24 hours in average.

New Projects Department

Experts highly  qualified on research, planning and study of the new product lines that Biometrix will bring to market and also on the new projects the company intends to deploy.

Special Customer Service

Experts  trained for excellence in premium client services, trying to surprise them with custom and thoughtful actions, searching their greater satisfaction with the company as a primary goal.